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Shipping Policy

Pan-India delivery with careful packaging to protect your fragrances.

Last updated: January 2025

24–48 hrs

Dispatch window after order confirmation

Pan-India

We ship to all serviceable pincodes

Free shipping

On orders above ₹999

Processing & Dispatch

Once your payment is confirmed, orders are processed and dispatched within 24–48 hours on business days (Monday–Saturday). Orders placed after 6 PM or on Sundays are picked up the following business day.

Each order is carefully inspected, filled, sealed, and bubble-wrapped before dispatch to ensure your fragrances arrive intact.

Delivery Timeline

Once dispatched, expected delivery times are:

Metro cities (Delhi, Mumbai, Bangalore, etc.)

2–4 business days

Tier 2 & Tier 3 cities

3–6 business days

Remote / rural areas

5–8 business days

North East & J&K

6–10 business days

Timelines are estimates and can vary during holidays, sales events, or due to courier delays.

Shipping Charges

Shipping is free on orders above ₹999. A flat shipping fee of ₹80 applies to orders below ₹999.

Packaging

All decants are filled in high-quality atomisers, sealed with tape, individually bubble-wrapped, and placed in a padded box before dispatch. We take extra care because fragrance bottles are fragile — every order is checked before it leaves.

We use discreet, branded packaging so the box won't reveal the contents to anyone who happens to see it at your door.

Tracking Your Order

Once dispatched, you'll receive a tracking number via WhatsApp or email. You can track your shipment directly on the courier's website. You can also check your order status from your Account → Orders page on our site.

Non-Serviceable Areas

We're unable to deliver to certain remote pincodes where our courier partners do not operate. If your pincode isn't serviceable, you'll be notified at checkout before payment.

Damaged in transit? WhatsApp us a photo of the damage within 48 hours of delivery and we'll send a replacement at no cost. See our Returns & Replacements policy for details.