Shipping Policy
Pan-India delivery with careful packaging to protect your fragrances.
Last updated: January 2025
24–48 hrs
Dispatch window after order confirmation
Pan-India
We ship to all serviceable pincodes
Free shipping
On orders above ₹999
Processing & Dispatch
Once your payment is confirmed, orders are processed and dispatched within 24–48 hours on business days (Monday–Saturday). Orders placed after 6 PM or on Sundays are picked up the following business day.
Each order is carefully inspected, filled, sealed, and bubble-wrapped before dispatch to ensure your fragrances arrive intact.
Delivery Timeline
Once dispatched, expected delivery times are:
Metro cities (Delhi, Mumbai, Bangalore, etc.)
2–4 business days
Tier 2 & Tier 3 cities
3–6 business days
Remote / rural areas
5–8 business days
North East & J&K
6–10 business days
Timelines are estimates and can vary during holidays, sales events, or due to courier delays.
Shipping Charges
Shipping is free on orders above ₹999. A flat shipping fee of ₹80 applies to orders below ₹999.
Packaging
All decants are filled in high-quality atomisers, sealed with tape, individually bubble-wrapped, and placed in a padded box before dispatch. We take extra care because fragrance bottles are fragile — every order is checked before it leaves.
We use discreet, branded packaging so the box won't reveal the contents to anyone who happens to see it at your door.
Tracking Your Order
Once dispatched, you'll receive a tracking number via WhatsApp or email. You can track your shipment directly on the courier's website. You can also check your order status from your Account → Orders page on our site.
Non-Serviceable Areas
We're unable to deliver to certain remote pincodes where our courier partners do not operate. If your pincode isn't serviceable, you'll be notified at checkout before payment.
Damaged in transit? WhatsApp us a photo of the damage within 48 hours of delivery and we'll send a replacement at no cost. See our Returns & Replacements policy for details.